Please contact me at firstname.lastname@example.org for a replacement DVD or to return your course.
We have an amazing return policy! You have 60-Days to test out the DVD and Manual, if for any reason you want to return, simply ship back the DVD in good condition, and we will refund you 100% of the product cost minus shipping.
In order to receive a refund you must email us to receive the correct return address. Refunds will only be accepted at the given address. Please email us at LearnHowToMakeBows@gmail.com, and in the emails subject line type: Refund Requested. We will email you the return address within 2 days. All returns MUST be received back to the correct return address within 60 days of purchase in order to receive a refund.
For any DVDs where shipping was NOT paid by the purchaser, a $2.00 restock fee will apply to help cover a portion of these costs. This applies to any of our DVDs which you return where you did not pay shipping.
Secrets to Fabric Bow Success" downloadable course is NOT returnable or refundable due to the nature of the course. Both the videos and manual are accessible online as downloads and are not physical products so we cannot accept a return.